Terms & Conditions

Shipping
Customs, duties, taxes and brokerage fees
Returns
Privacy and security
Warranty

Shipping

I ship all orders using Canada Post services. Prices and shipping times shown are estimated by Canada Post. If you wish to use another carrier, please contact me for a quote.
All shipments are insured against loss or damage.

Customs, duties, taxes and brokerage fees

If you live outside of Canada, your order may be subject to customs and duties (taxes) that are payable, by you, upon receipt of the order. I have no control over these charges nor am I able to estimate their amount as they vary from country to country. You can check with your local customs department for more information on these charges. You may also have to pay brokerage fees.

Returns

If, for any reason, you are not satisfied with the product you ordered, you can return it for a refund or an exchange. Please contact me first. With some exceptions, return costs are not refundable. Customs, duties, taxes and brokerage fees are not refundable. Refund amount may be reduced if product is not in its original condition.

Privacy and security

All sensitive information like your credit card number is handled securely by PayPal during the checkout process. I will never have access to your financial information. Your personal information like your name and address is kept safely and will never be shared.

Warranty

I will repair, replace or refund any defective product. I will also address any abnormal wear problems.

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